UPDATE: March 16, 2020 - Due to the Covid-19 pandemic Lemon Leaf prints will have to shut down for 3 weeks.
All non-essential businesses in the the Bay area in California are being shut down (come midnight) for three weeks. This is until April 7th. That is where our printing partner is located.
As such, Lemon Leaf Prints will not be able to accept any orders until our printing partner has reopened. Our products will be set as unavailable to purchase until April 8th.
Our printing partner is working to get as many orders as they can out before midnight.
We will inform anyone of any orders that have not gone out today. If there are any outstanding orders, we will notify you and work out the best solution. For example, we may need to refund orders. However, if an order is not time critical, we can resubmit it to our printing partner when they reopen if that is workable for you.
Our customer support team will still be monitoring calls/emails/chats for the next few weeks. Our customer support team works from home and have been self isolating as best we can.
Have questions? You might be able to find answers to your questions on our frequently asked questions page.
Otherwise, our customer service agents are willing to help out with any issues or questions you have. You can get in touch with our customer service agents using online chat (at the bottom right side of the screen) or via email or phone.
Customer service hours of operation are:
Monday through Friday, from 8:30 AM - 4:30 PM PST.
We are closed on all major statutory holidays.
You can send us an email at email@example.com.